Case Manager (P/T)
National Organization of Concerned Black Men, Inc.
Job Description
Title: Case Manager (P/T)
Division: Parent and Family Services Fatherhood Initiative
Reports to: Director, Parent & Family Services
Job Summary
The Case Manager will have the primary responsibility of providing individual case management services to participants who are part of the DC and Federal Fatherhood Initiative. The successful candidate must be able to demonstrate a commitment to high quality, responsive services to meet consumer’s needs across service areas. The Case Manager should be organized, efficient, and be able to demonstrate the ability to meet productivity standards as defined by project goals and objectives. He/she should also be willing to adapt to diverse roles to meet the various program needs within the organization.
Job Responsibilities
- Provide regular consultation to support and strengthen retention efforts through frequent telephone, electronic, and in-person communication;
- Maintain weekly contact with project participants to assure services are accessed, needs are addressed and to develop an alternative intervention plan if any barriers exist;
- Ensure that any issues, problems, or barriers to success are identified, addressed, and promptly reported to Project Associate and Director;
- Coordinate referral of clients to other community agencies assuring all clients needs are addressed;
- Maintain accurate client records and complete necessary reports as required by the program contracts;
- Keep supervisor informed of client case issues, especially those that require immediate resolution;
- Work with the Project Associate and Director to prepare and submit project reports in a timely manner;
- Any other duties as assigned by the Director of Parent and Family Services.
Qualifications
- At least a Bachelor’s degree, Masters degree in social work or human services related fields preferred;
- Attention to detail; good record keeping skills;
- Experience working with low-income population within community settings.
- Strong community outreach skills;
- Knowledge of Temporary Assistance to Needy Families (TANF) and other public assistance programs;
- Strong oral and written communication skills;
- Strong interpersonal skills;
- Ability to use good problem solving techniques;
- Strong teamwork skills;
- Knowledge of the local District of Columbia area.
Thank you and please feel free to contact me if you have any questions at 202-783-0177. Resumes should be e-mailed to me with three references and salary history. aadams@cbmnational.org
Aleathia Adams, MSW
Director of Parent & Family Services
National Organization of Concerned Black Men
